Speaker - Eric Adams 8/20/15
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Eric Adams did a fantastic job today discussing synergy among businesses as well as telling us more about the services provided at Picture Your Walls. Here is a recap of his presentation.
For more Information contact Eric Adams at (716) 202-1134 or check out his website at www.pictureyourwallswny.com
The LITTLE things that COUNT:
The Store…only 184 steps away from ZJ’s
• Convenient location in the village of Hamburg
• Parking lot
• Places to sit
• Convenient hours
• Appointments
• WiFi
• Coffee & water
The Staff…over 50 years of experience helping customers
• Linda Petrie, the designer
• Cathy McDorman
• Eric Adams
Custom Framing & Photo Restoration…communication, communication, communication
• Listen, listen, listen
• Questions we ask
• Last minute orders
• Quick turn around
• Vendor partners
• Delivery
• Take your purchase out to the car
• Allow you to take samples of mats & frames home
• E-mail photos & status
• All projects are wired & w/ courtesy hooks
Quoting / Pricing… competitively priced, even compared to the deep discounts of the big box stores
• Offer some discounts (i.e, volume)
• Will look for deals w/ vendors & pass the savings on
• Price adjustment down
Other LITTLE things… all set Picture Your Walls apart:
•Lend equipment (brad nailer, easels)
• Repair old frames
• Remounting, new glass, replace mat
• Help find a print or a photo
• Order & pay for a print from a website
• We’ll find a way…if we can’t do it we will direct you to who can; often doing the research
• Goal is to meet the customers expectations
• Lay away
• Gift certificates
Wall Décor Solutions… where not only the LITTLE COUNT, but it’s ALL that we do that sets us apart
• Listen, listen, listen
• Help choose a theme
• Work forward & backward…
• Work in concert with or separate from Interior Decorators
• Free consultation
• We will help position the work on the wall & even HANG the artwork on your walls